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Returns

At www.mws-online.co.uk we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

Faulty or Incorrect Goods:

Please inspect your delivery immediately upon receipt and notify us as soon as reasonably possible if the Goods are damaged or do not comply with any of the Contract. This can be done in writing to:

MWS
6 Kilcreggan Court
Hillhouse Industrial Estate
Hamilton, ML3 9FS

or by email at info@mws-online.co.uk

Where a claim of defect or damage is made the Goods shall be returned by you to us at:

MWS
6 Kilcreggan Court,
Hillhouse Industrial Estate
Hamilton. ML3 9FS

You will be entitled to a full refund (including delivery costs) plus any return delivery charges if the goods are in fact defective. We ask that you pack the item securely using the original packaging to return the goods and send it with the delivery note. We can only accept returns of complete products, which are unused and in an "as new" condition.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. As soon as we receive the returned goods, we will refund the relevant part of the purchase price for that item.

If you need to reach us, please email us on info@mws-online.co.uk.

Alternatively, you can:

Call on 01698 427911
 
or fax us on 01698 317399
 
or write to us at:
 
MWS
6 Kilcreggan Court
Hillhouse Industrial Estate
Hamilton, ML3 9FS

  

 



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